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Delete your Smart Pharmacy account

This public page explains how to request permanent deletion of your Smart Pharmacy account and eligible personal data. You do not need to sign in to access these instructions.

Permanent account deletion

Uninstalling the Smart Pharmacy app does not delete your account. Send a deletion request using your registered account details.

Publicly accessible outside the app
Ownership verification protects your account
Eligible data processed after verification
How to request deletion

Four simple steps

Use the registered email address whenever possible so our support team can verify account ownership safely.

01

Send your request

Email support@smartpharmacy.in with the subject “Smart Pharmacy Account Deletion Request”.

02

Provide registered details

Include your registered name, email address and mobile number. Do not send passwords, OTPs, card numbers, CVV or UPI PIN.

03

Complete verification

We may ask for reasonable verification to confirm that the request comes from the account owner before deleting data.

04

Deletion is processed

After successful verification, eligible account data is deleted or anonymized. We aim to complete valid requests within 30 days.

Email account deletion request

Email: support@smartpharmacy.in · Support: 8093037430, 7978842193

Deleting your account is different from logging out, disabling notifications or uninstalling the app. A deletion request is intended to permanently remove your account and eligible personal data.